Terms & Conditions
By placing an order in writing and/or verbally, the client agrees to the terms and conditions of Förrlitales Ltd. Deviating or supplementary provisions must be made in writing.

Principles
As the contractor, Förrlitales Ltd. acts in the best interests of the client, with due diligence and integrity. Förrlitales Ltd. complies with the statutory provisions and principles concerning the use and copyright of works, as well as the fairness of advertising. Förrlitales Ltd. reserves the right to refuse orders that do not comply with these provisions or ethical principles.

Integrity and Confidentiality
Förrlitales Ltd. treats all information and data arising from the contractual relationship as confidential, whether or not marked as such, provided they are not publicly available or generally accessible. Förrlitales Ltd. does not disclose any information to the public related to the contractual relationship (e.g., the name of the client, the nature of the contract, the services provided, or the content of the order), except where legally required.

The duty of confidentiality remains in effect even after the termination of the contractual relationship.

Förrlitales Ltd. undertakes to take all necessary measures to prevent corruption, ensuring that no gifts or other benefits are offered or accepted.

Use and Copyright
Förrlitales Ltd. grants the client all rights to the unrestricted worldwide use of the services provided, provided they have been fully compensated. The term "use rights" refers to the scope of intended use as defined by the client when the order was placed.

The copyright (intellectual property) for all works created by Förrlitales Ltd. remains with Förrlitales Ltd. Förrlitales Ltd. may publish all works, designs, and products, even those that were not realized, on its own online channels (social media, website, etc.) without the client's consent. No changes may be made to Förrlitales Ltd's graphic works without explicit consent from Förrlitales Ltd.

All copyrights for design proposals (drafts, sketches) and any unchosen variants remain the property of Förrlitales Ltd. and will not be handed over. The provision of open data and templates is not part of any offer unless explicitly stated. Open data and templates may be provided upon request for a fee.

The use of unchosen variants, particularly the design ideas, forms, colors, fonts, and their combinations created for the project, may only be used after the client's agreement and upon payment of a separately agreed fee.

For the creation of new logos (word and/or image marks) and claims, a one-time payment for the use rights is required.

Warranty
Förrlitales Ltd. guarantees, within its advisory and creative activities and to the extent that the order allows, that the services provided are free from third-party rights and that no third-party rights will restrict or impede the contractual transfer of usage rights.

For any design elements supplied by the client, such as images, illustrations, text, digital data, etc., Förrlitales Ltd. assumes that the client holds the appropriate usage rights. Förrlitales Ltd. disclaims any responsibility for legal violations in this regard.

Compensation
The compensation for services is generally based on a previously issued offer. Offers include all services provided by Förrlitales Ltd., including design and project management.

Additional costs for extra services and author corrections (deviating or additional services not included in the offer) as well as surcharges for weekend work are reserved.

Compensation is subject to the applicable VAT rate.

Expenses
Shipping and travel expenses are charged based on actual costs. Train fares within Switzerland are billed at the 2nd class, Half-Fare rate; car and motorcycle mileage is billed at CHF 0.70 per kilometer; flights are billed at economy class rates.

Payment Terms
Invoices are issued at the end of each month with a payment term of 10 days net. The hours worked will be invoiced.

For offers up to CHF 6,000, a one-time invoice will be issued at the project start.

If a project is canceled before completion, the services rendered to date will be invoiced according to the offer for the work performed. Payment is due 10 days from the invoice date.

In the event of non-compliance with the payment deadline, an administrative fee and interest for late payment may be charged from the invoice date.

In the case of payment delays or incomplete payment, Förrlitales Ltd. reserves the right to reclaim the work and prohibit its use until full contract performance is achieved.

Third-Party Services
Orders placed with third parties by Förrlitales Ltd. are made on behalf and at the expense of the client. Förrlitales Ltd. assumes no responsibility or liability for claims from third parties that Förrlitales Ltd. involves for the client.

Complaints
Complaints must be submitted in writing to Förrlitales Ltd. within 10 days after receiving the work and/or products.

The client assumes full responsibility for the form, color, and content of the print material once they have signed off on the “approval for printing” by the printer. If the client waives a written “approval for printing” due to time or cost reasons, Förrlitales Ltd. assumes no responsibility for any complaints regarding the final product. Complaints regarding services provided by third parties (such as photographers, lithographers, programmers, illustrators, printers, etc.), for which Förrlitales Ltd. only acted as an intermediary, are not the responsibility of Förrlitales Ltd.

Förrlitales Ltd. will assist as an intermediary to resolve any issues fairly between the client and third parties but cannot be held liable for any damages incurred.

Retention of Work Results
Förrlitales Ltd. will store work results digitally for two years from the date of the last invoice related to the respective order.

Severability
The partial invalidity of individual provisions of these terms and conditions does not affect the validity of the remaining provisions.

Final Provisions
Förrlitales Ltd. and the client agree to seek a mutual resolution in case of any disputes before taking the matter to court. This includes disputes regarding the valid formation of the contractual relationship, its legal validity, its amendments, or termination.

Any changes or additions to contracts concluded under these terms and conditions must be in writing and signed by both parties to be valid.

Contracts concluded under these terms and conditions are exclusively governed by Swiss law. The place of jurisdiction is Zurich, Switzerland.

Förrlitales Ltd.
Zurich, April 30, 2018